Groupon partners with a vast network of independent truckers and auto carriers, ensuring you get the safest driver. Every transport company we work with is legally required to have active cargo insurance. We verify their policies before assigning your order. Rest assured, your car will be fully covered with Groupon!

Once we assign a carrier to your vehicle, you’ll receive a direct line to the dispatcher managing your order. This allows you to get real-time updates on your driver’s location and estimated arrival time. Your driver will generally call you at least an hour before arriving at both the pick-up and delivery locations, ensuring smooth coordination throughout the transport process.

We get it—plans change. At Groupon, you can cancel anytime before a driver is dispatched, free of charge. If canceled after dispatch, only a non-refundable service deposit applies. Once your vehicle is picked up, cancellations aren’t possible. For any questions, call us at 734-262-2130.

Once your order is dispatched, we’ll provide you with your auto shipping carrier’s contact details. While drivers are prohibited from responding to inquiries while driving, our dispatch team can promptly update you. For any questions about your auto hauling order, call us at 734-262-2130. We’re here to help!

At Groupon, we diligently match the right driver to fit your schedule and shipping requirements. Drivers set their schedules based on location and timing, aiming to assign them as close to your preferred pick-up window as possible. Our expert dispatch team will keep you updated once we have more details. For any inquiries, call us at 734-262-2130. We’re here to assist you every step of the way.

Most vehicle transport providers require that you clear your vehicle of all personal items before shipping. While your vehicle is fully insured during its journey from Point A to Point B, your belongings are not covered. Unless you arrange a special exception with your driver for specific circumstances (at an additional cost), it’s important to remove all personal belongings before pickup. Your driver may refuse to transport your car if items are left inside, potentially resulting in additional fees for excess weight. For more details, contact us at 734-262-2130 We’re available to assist you round the clock.

Most vehicle transport providers require that your clear your vehicle of all personal items before shipment. While your vehicle is fully insured on its journey from Point A to Point B during a professional car shipment, your belongings are now. Unless you clear an exception with your driver due to special circumstances (for an added fee), remove all personal belongings before signing off at pickup. Your driver may refuse to ship your car with items in it, or you might incur added fees for extra weight. For more information, contact us at (224) 218-2949. We’re here to help morning, noon, and night.

Absolutely! Shipping your car with a professional transporter is safer and more secure than driving it yourself, especially over long distances. Our drivers are trained experts in vehicle handling and transportation, ensuring your car is well cared for. With Groupon’ extensive network of over 13,000 car haulers known for their safety and reliability, shipping with us is not just safe—it’s the smart choice for vehicle transport in the United States.

Is Groupon Freight trustworthy? Yes, Groupon Freight is a reputable car shipping company with 3 years in the industry, specializing in nationwide car transport across the USA.

It means that the car carrier will strive to get as close to your front door as safely possible without compromising the vehicle or cargo. They will pick up and deliver your vehicle directly to your door, provided the streets leading to your location can accommodate the carrier’s size and there are no obstacles like overhanging trees or low bridges. As the driver approaches your location, they will contact you to confirm the address and discuss any accessibility issues. If access is limited, the driver may suggest meeting at a nearby supermarket or mall with sufficient space for loading and unloading your vehicle(s).

At Groupon Freight, we recognize that each of our customers has unique needs. Our aim is to deliver top-quality service. Typically, there’s a pickup window of 1-3 days once your vehicle is ready, and transit times vary by distance, usually taking 3-4 days. Advance notice is crucial; the more lead-time we have for your booking, the more efficiently we can plan and coordinate your move.

You will need gas for loading and unloading the vehicle on the transport trailer, but you don’t need a full tank. We recommend 1/4 of a tank of gas.

Yes, non-running and inoperable vehicles can be shipped. A special auto carrier equipped with a winch will safely load your vehicle onto the carrier, though an additional fee applies for this service. When booking online, select the Non-Running option, or inform your shipping agent by phone to arrange for your non-running vehicle’s transport.

Yes, you can transport personal items with your vehicle, but they must weigh under one hundred pounds and be stored in the trunk or hidden below the window line in the back seat. Please note, personal items are not covered by insurance and any damages or theft are not reimbursable.

Yes. We can ship any vehicle, any size. We have a nationwide network of specialized carriers that can accommodate your vehicle.

Certainly! We transport vehicles from salvage auctions and various other auto auctions. Each auction house has specific release requirements, which we’ll discuss with you when booking. Ensure the vehicle is fully paid for and ready for release. If booked as running but found non-running at pickup, an additional fee applies, and the original carrier may not be able to accommodate the change.